Are you experiencing the user profile service failed the logon issue right now? This is a pretty annoying error as it causes Windows users unable to logon to their profile. Hence, in this post we have 3 simple methods that can help you fix this error on your Windows computer.
The user profile service failed the logon issue happens due to the corrupted user profile. It is caused by several reasons: unsuccessful Windows update, partition resizing, user profile creation, system restore and many other causes. So, let’s try to fix user profile service failed error with the 3 methods.
3 Simple Ways to Fix The User Profile Service Failed the Logon Issue
Method 1. Boot into Safe Mode and Check Profile Service Status
When you have the issue user profile service failed, you can try to boot your computer into safe mode and check Profile Service status to fix a corrupted file.
- Restart the computer two to three times and you will see the Automatic Repair Window.
- Click Troubleshoot > Advanced options.
- Then, select Startup Settings > Restart.
- Press F4 to choose Enable Safe Mode.
- Hit Windows key and R key together to launch Run window
- Type services.msc in the box and click OK.
- Select the User Profile Service and choose Properties from the context menu.
- Next, change the Startup type to Automatic and click Start button to run the Service status. Click OK.
Now, exit the safe mode and see if the issue has disappeared.
Method 2. Delete SID and Create a New Profile
If the first method fails, the second method to try is delete the error SID to solve this problem. Here are the steps:
- Boot into Safe Mode.
- Type View advanced system settings in the search bar on Windows 10 and select it.
- Go to the Advanced tab on System Properties window and click Settings under the User Profiles.
- Select the profile that you want to delete, and click Delete. Then click OK.
- Hit Windows key and R key together to launch Run box then type regedit in the box and click OK.
- In the Registry Editor window, locate and click the following registry subkey.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
- Click folders that begin with S-1-5 (SID key) followed by a long number and find out the find the user profile from the ProfileImagePath in the right pane.
- After you find out the right SID key you want to delete in the left pane, you need to select it and right-click it and choose Delete from the context menu.
- Next, reboot your computer to log on and check whether the issue has solved.
Method 3. Change Registry Editor
The third method is pretty similar to the second one, but instead of deleting the registry key, we will change the value. Here are the steps:
- Open Regedit. (See method 2 step 5).
- Next, locate and click the following registry subkey and find out the folders that begin with S-1-5 (SID key) followed by a long number.HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
- Click the S-1-5 folder with a long number and locate the ProfileImagePath entry in the details pane and double click it to make sure that this is the user account profile that is resulting this error. Check user account from the Value data of Edit String window.
- Once you have determined where the user profile is (and it doesn’t have a .bak ending), then double-click RefCount and type 0 in the value data; click OK.
- After you have determined where the user profile is (and it doesn’t have a .bak ending), and choose State and type 0 in the value data; click OK.
That’s all! Now, try to restart your computer to take effect. Check if you still have the same error while trying to logon to your computer. The last thing you could do if the The User Profile Service Failed the Logon Issue persists is reinstall the Windows Operating System.
For queries and suggestions, feel free to contact us. Thank you for reading, Folks!